Diving Lodge Downtown
RESERVATION POLICY
To reserve dates on the calendar, we ask for a 30% non-refundable deposit (or equivalent amount of nights). 1-night bookings are paid in full.
Remaining balance due 2 months before the arrival date
If the reservation is less than 2 months away, the full amount is due.
CANCELLATIONS
— 2 months + from arrival date: Change of dates allowed with 10% penalty fee. Additional fees may apply depending on the new dates chosen.
— Within 2 months of arrival date: Change of dates allowed with a 30% penalty fee. Additional fees may apply depending on the new dates chosen.
STAY CREDIT
You may request a stay credit for 60% of your original payment.
No-shows and cancels within 48 hours of arrival are not entitled to any credit and lose their paid deposits completely.
Thank you in advance for understanding our policies.
The Diving Lodge Downtown
Puerto Morelos