THE DLD
GUEST EXPERIENCE FORM
Please fill out this form to customise your stay and tailor your trip to your unique needs.
TRANSPORT
Our Address: Avenida Javier Rojo Gomez SM2, MZA 24, Lote 201. Puerto Morelos, Q. Roo, 77580.
Only 25-min from Cancun International Airport! Use these links to find us:
AIRPORT PICK-UPS:
For Cancun Airport arrivals we recommend booking a private transport service in advance through one of our recommended providers below. Approximate cost for a pre-arranged pick-up from the Cancun Airport to The Diving Lodge Downtown: $40.00 USD
Jin Ceballos from Ride Mexico at: ridemexico@gmail.com
Thomas from Lighthouse Tours at: Lighthouse-tours@outlook.com or Whats App: (+52) 998 841 4516
Booking a taxi at the airport is always possible, expect to pay a premium cost for this last minute service.
PUBLIC TRANSPORT:
We only include options that we personally recommend for safety and convenience reasons.
Taxis: Available by sending a whatsapp message to the local taxi base, closest to your location.
Ubers: Available in most areas via your uber app. Wait times can vary. Best prices; Except peak times.
Private Drivers: please ask for personal recommendations of local drivers.
CAR RENTAL:
Rent from one of the well known airport car rental companies (having a reservation is recommended). Europcar also has an office located in Puerto Morelos.
For a highly recommended local car rental business, contact Ron at: (+52) 984 233 8610.
PACKING LIST
HINT: It’s hot all year around and our floor is mostly sand!
We suggest packing a refillable water bottle, and don’t forget your eco-friendly mosquito repellent for evenings out.
ALL UNITS INCLUDE:
Air-Conditioning and Ceiling Fan
Safety Deposit Box (used with a key)
Smart TV (access to Netflix and Cable)
Free WiFi Acess
Drip-coffee maker
Welcome coffee kit to start the trip
Electric Water Kettle
En-Suite Bathroom with Shower
Toiletries
Closet and Hangers
Hair dryer
Bath Towels
Please let us know if you need extra amenities during your stay: umbrella, clothes drying rack, pack n play, children’s beach toys, sewing kit, etc.
ALSO INCLUDED:
Parking: Let us know ahead of time, one space reserved per cabina.
Room cleaning: Available every 2 nights. Linens are changed upon request, or once every 3-4 days.
Palapa and lounge chairs are complimentary at the beach club for lodge guests. Please reserve at the bar.
Access to the pool and sun deck limited hours, please see pool rules.
EXTRA SERVICES:
In-room therapeutic/relaxing massage.
Private scuba diving, snorkel & tours
Beach Rentals (SUP’s ) or weekly SUP rentals.
Room-service via the beach bar.
Pre-arrival grocery shopping
Breakfast services (coming soon!)
Let your booking host know if you need an extra service during your stay.
CHECK-IN
We offer an easy self-check-in and check-out for guests to be able to arrive and depart in a relaxed manner. To make things as smooth as possible, follow the instructions below and let us know how we can make your arrival or departure better!
Check-in: 3:00 PM / Check-out: 11:00 AM
Reserve a parking spot in advance.
Share your estimated arrival time.
Select your preferred method of check-in based on the timing of your arrival.
Between 2:00-8:00 PM: Self-Check-In Via Lockbox or In-Person-Welcome
After 8:00 PM: Self-Check-In Via Lockbox
Early arrivals are welcome to hang out at the beach bar until your unit is ready, we open at 10:00 AM. For super early arrivals, you may request an extra early check-in for an additional fee.
STREET ENTRANCE & PARKING AT DIVING LODGE DOWNTOWN
SELF CHECK-IN GUIDE
For guests arriving after 8:00 PM or using our self-check in process.
Cabinas #4 and #5-6 are located in the entrance building, located on the right as you enter from the street.
Ground Floor: Cabina #4
Upstairs: Cabina #5-6
Cabinas #1, #2 and #3 are located in the center of the property.
Ground Floor / Left: Cabina #2
Ground Floor / Right: Cabina #1
Upstairs: Cabina #3
CHECK-OUTS
Check-out is by 11:00 AM.
Please turn off the air-conditioner, fan and lights and lock the door on your way out! Leave the keys back in the lockbox :-)
Thank you for being a great guest, we hope to see you again!
If you’d like to tip the staff for their hard work, please use the envelope provided in the room.
We all appreciate it!
ON-SITE SERVICES
The DLD offers on-site services that lodge and day guests can enjoy. Such as a bar, restaurant, relaxing and therapeutic massages, diving, snorkeling and more. Lodge and day guests can reserve services onsite.
For reservations more than 24 hours in advance, you may send us a message.
Lodge guests have complementary seating in the beach club area, please make your reservation at the bar.
Exclusive access to the pool and sundeck. Please see pool rules for hours and availability. Weekends are more limited due to the live music shows.
ATTENTION: There is NO lifeguard on duty. Children must be supervised at all times. Alcohol consumption inside the pool is prohibited.
SCUBA DIVING
Enjoy easy access to arrange private and group diving trips, PADI Certifications and courses for beginners as well as refreshers. Send us a message with your requested dates and anything else you’d like to share.
We look forward to diving with you!
THINGS TO DO IN PM
Puerto Morelos is a small and growing, full time and seasonal community of established locals and yearly visitors, travellers, people from Cancun and other places around Mexico opting for a slower paced life by the Caribbean. The town is a safe-haven for those looking for a less saturated travel experience. Quiet beaches, low-key nights and lots of family-owned businesses. A small-town charm that will make you feel welcome and at ease.
Read our list of things to do below for some quick ideas for local activities.
WEDNESDAY MARKET
Weekly local market of food, beverages, artists, and others, getting together to sell their unique goods! Make sure to check it out by the church in the downtown port.
BOTANICAL GARDEN
Lush garden with palms, cacti & other plants, plus a walking trail to an ancient Mayan site. This place, while shouldn’t be “hyped up” too much, is actually quite spectacular and very worthwhile. Open from 8am to 4pm (they actually close down at 7pm)
Website (ALFREDO BARRERA) / Phone: 01 998 206 9233
PADDLE BOARD OR KAYAK
Although exploring the reef without a guide is prohibited, you can explore the coast with no problem! Depending on the day/weather, you can choose between a kayak or paddle board! Don’t forget your life vest & please wear reef-safe sunscreen to protect our marine life!
CROCOCUN
Open from 9 am to 5pm, this animal zoo-sanctuary is most known for its protection of crocodiles, but you can also see and touch deer, snakes, parrots, monkeys and native wild dogs. It includes a nice cafe to have lunch or refreshments and interactive tours where a guide will walk you through.
More info: www.crococunzoo.com
ICE CREAM AT PANNA E CIOCCOLATO
Just a short 10 min walk toward downtown, you’ll find the cutest little gelato shop serving many flavors of ice cream as well as baked good and delicious coffee too! Website
EXPLORE LA RUTA DE LOS CENOTES
Puerto Morelos is located only 10 min away from La Ruta De Los Cenotes, which translates to the route of the cenotes. Which is a several kilometer long road with many different options of places to visit with natural swimming holes, of all sizes and varieties. Some of our favorites are: Verde Lucero, Kin Ha, and Las Mojarras, to name a few. We recommend renting a car and venturing out on your own!
WALK NORTH & SOUTH ON THE BEACH
Whether daytime or evening, walk safely down the beach and discover all areas of Puerto Morelos. From the busy bar-restaurant zone, to the less traveled areas heading north towards Punta Caracol. Don’t forget to bring your water bottle and wear repellent if walking close to sundown!
RENT BIKES
The good thing about this small town is you can explore it all by foot. But even better, rent a bike. With bike friendly, mostly flat roads, get on a cruiser and check out all the sites, stopping where you wish.
Rental info:
USEFUL CONTACTS
Dentist: Dr. Carlos Escalante (Located port side): 998-206-9157
Doctor: Victor Ballesteros: (Cellphone) 998-173-7230
Live Medical Clinic: +52 9981 96 8697
Acupuncture: Dr. Dan: +52 984 108 0623
Bike Rentals + Riviera Maya Excursions: Thomas from Lighthouse Tours at +52 998 841 4516 or lighthouse- tours@outlook.com
FOR EMERGENCIES DIAL 911
Police: +52 998 293 2167