PROPERTY GUEST GUIDE

Everything you may need to know for your stay at The DLD.

Please read before your arrival for a smooth experience.

There is a treasure hunt for those who are paying attention. Start here.

VACATION PACKING LIST

  • Weather: Sunny All Year Around. Can get breezy and chilly from November to March. Pack a light sweater or long sleeve t-shirt.

  • Vibe: Easy going. Wear comfortable and breathable clothes and shoes. Some restaurants offer an ambiance to dress up a little more and celebrate.

  • Extras: Refillable Water Bottle, Eco-Friendly Mosquito Repellent (for evenings out). Bring a hat, or buy one locally!

ALL CABINAS INCLUDE:

  • Air Conditioning

  • Safety Deposit Box (used with a key)

  • Smart TV (access to your favourite platforms)

  • Free WiFi Access

  • Drip-coffee maker

  • Electric Water Kettle

  • En-Suite Bathroom w/Shower

  • Bath Towels + Toiletries

  • Closet and Hangers

  • Hair Dryer

  • Beach Towels

  • Welcome water bottle and coffee/tea kit to start the trip.

PARKING: Our parking lot has limited spaces and operates on a first-come-first-serve basis. We reserve spaces for guests on the day of arrival for convenience purposes, please let us know in advance.

ROOM CLEANING: Available every 2 nights (alternating days). Bed linens + towels are changed upon request. Door signs available for privacy.

BEACH CLUB: Beach seating is included for lodge guests. Please reserve at the bar to ensure availability, especially in high season months, holidays and weekends. CAMASTRO

SWIMMING POOL: Please see hours and posted rules, ask the bar or any DLD staff member to assist you if you need an extra lounge chair set up.

EXTRA SERVICES: Extra services are exclusively available for guests staying at The DLD. To ensure availability, let us know ahead of time.

IN-ROOM SPA MENU

GUEST SERVICES MENU

Location, Transport & Check-in

RIDE MEXICO

Offering airport rides + other destinations. Local business, highly recommended. Contact: ridemexico@gmail.com.

LIGHTHOUSE TOURS

Offering airport rides + other destinations. Local business, highly recommended. Contact: (+52) 998 841 4516.

ADO BUS:

1.Take the ADO bus from the Cancun Airport to Puerto Morelos. Limited Hours, not available late night.

Make sure it’s going directly to Puerto Morelos and not Cancun!

2. Upon arrival to the ADO station in Puerto Morelos, take a 10 minute taxi or uber to the Diving Lodge Downtown.

Cost for taxi: $100 pesos, tell them it’s right next to UNICO Beach.

Parking is free and first-come-first-serve, please let us know in advance to secure a spot for your arrival.

Our main street car gate is never locked. It may appear to be closed, but it is just a simple rope hoop.

CHECK INS

Our goal is to provide a seamless arrival & departure experience for our guests. Please share your travel details so we can make any adjustments needed.

The day before your arrival, you will receive a message via whats-app from your local host and guide Paola, confirming your arrival details & assisting you with any questions during your stay.

She will check-you in personally, or leave things ready for you to enter via the lockbox next to your specific cabina door, and also share the 4-digit code.

Check-in: 3:00PM Check-out: 11:00AM

We always allow for early check-ins and late checkouts, at no additional fee, subject to availability. This means we can’t guarantee it, but if it’s available, it will be free of charge.

For late night arrivals or delays (after 8:00 PM) we offer a lockbox service to collect your cabina keys.

LA LUNA

SECURE EARLY CHECK-IN

For early bird arrivals/late departures, we offer guaranteed early check-ins and/or checkouts for an additional MX$550

IMPORTANT NOTE:

There is no reception office at The Diving Lodge Downtown. Our ‘front desk’ is our beach bar, our lobby, the sand.

Please share your arrival details with us ahead of time so we can best assist you!

EL MAR

Direct Email: info@thedivinglodge.com

Local Host: Paola / (+52) 55 1381 2275

We suggest downloading WhatsApp, for the easiest communication channel

GETTING AROUND TOWN

Puerto Morelos is one of those places where you just don’t need a car… between all the taxis, colectivos (transport vans), bicycles, and now UBER, getting around town and the immediate surroundings can be easily accomplished without renting a car.

If you want a car for a few days, you may consider renting one from a highly recommended local business. The car will be dropped off and picked back up in Puerto Morelos, and everything is very friendly and easy. Contact Ron: (+52) 984 233 8610

A lot of tours and expeditions offer transport too, or you can book private transport through Ride Mexico, Lighthouse Tours, a taxi or Uber (depending on the location).

Let us know and we’ll help you make the best plan!

Find Your Unit

Cabinas #1, #2 and #3 are located in the central building of the property.

  • Cabina #1: Ground Floor-Right Side

  • Cabina #2: Ground Floor-Left Side

  • Cabina #3: Upstairs Unit

Cabinas #4 and #5-6 are located in the entrance building, located on the right side, as you enter from the street gate.

  • Cabina #4: Ground Floor Unit

  • Cabina #5-6: Upstairs Unit

DESAYUNO

Cabina Details

  • WiFi Access:

    Connect to any of our complimentary Wi-Fi networks. Each room has a card with the network meant for that unit. Please ask the beach bar for their most current information.

  • Safety Deposit Box (used with key)

    Keep important belongings in the safety deposit box. The key is found on your set of room keys BUCEO

  • Smart TV with access to your favourite platforms (Netflix, Youtube, Amazon, etc).

  • Welcome Water Bottle provided upon arrival. New ones available at the bar, or by asking your host. Extra fee may apply.

  • Welcome Coffee & Tea: Ground black coffee + sugar/sweetener + creamer substitute & tea bags to start your stay. New kits available by asking your host. Extra fee may apply.

IMPORTANT REMINDERS

  1. Please don’t throw toilet paper in the WC, or any other napkins/paper/etc

  2. After using the shower, cover the shower drain with the cover provided.

  3. Always leave your unit door closed to avoid mosquitos from getting in.

  4. Please close your cabina windows when using the air-conditioner, and turn it off when you leave the room.

    ALBERCA

Cabina #1, 2, 3

Network: DLD_WIFI

Password: CORAL_DE_FUEGO

Cabina #4

Network: THE_DIVING_

Pass: Cab4Divinglodge2022

Cabina #5-6

Network: Casa_del_Faro

Password: DLDCAB56PM

Checking Out

Check-out is by 11:30 AM

HASTA PRONTO

  • Turn off the AC, fan and lights.

  • Lock the door on your way out.

  • Leave the keys back in the lockbox.

Thank you for being a great guest. Come back soon!

Contact List

Whats App is the best and easiest platform for communication in the area.

  • Paola Co-Host: (+52) 55 1381 2275

  • Squalo Divers: +52 9982006000 / Scuba Diving Reservations

  • Lighthouse Tours: +52 998 841 4516 or lighthouse- tours@outlook.com / Adventures & More!

  • Puerto Baby Rentals: Izzy / +52 998 241 2787

  • Dentist: Dr. Carlos Escalante (Located port side): 998-206-9157

  • Doctor: Victor Ballesteros: (Cellphone) 998-173-7230

  • Live Medical Clinic: +52 9981 96 8697

  • Acupuncture: Dr. Dan: +52 984 108 0623

  • Police: +52 998 293 2167

  • FOR EMERGENCIES DIAL 911

COMO ESTAS?

The Puerto Morelos restaurant scene continues to grow every year, bringing new gourmet options to town, mixed with the classic spots, that are dear to any Puerto Morelos lover’s heart.

There are some of our personal favourites, not to miss! MESA PARA DOS

WHAT TO DO IN PUERTO MORELOS?

Email us your best picture of The Diving Lodge Downtown during your vacation, you could get up to 25% off in discount vouchers for future stays!